Expert Answers

Frequently asked questions

Find answers to common questions about corporate apparel, premium brands, company stores, artwork, proofs, production timelines, shipping, and branded merchandise programs.

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General

  • Always Friday helps businesses create premium custom apparel, client gifts, company stores, and branded merchandise programs. From complimentary 24-hour proofs to final delivery, we manage the entire process so your team can focus on everything else.

  • We partner with businesses of all sizes across the United States. Many of our clients are financial firms, professional service companies, manufacturers, healthcare organizations, construction companies, and growing businesses looking for premium branded apparel and merchandise.

  • We believe premium brands deserve premium service. From complimentary 24-hour proofs and expert product recommendations to white-glove project management and retail-quality decoration, our goal is simple: deliver products your team will be proud to wear and gifts your clients will remember.

Products & Brands

  • We offer a curated selection of premium retail brands, including Peter Millar, Holderness & Bourne, STIO, Patagonia, Brooks Brothers, Imperial, Richardson, Carhartt, YETI, Johnnie-O, and many more. If you're looking for a specific brand or product, just ask—we're happy to help source it.

  • Yes. Depending on the product and manufacturer, samples may be available to help you evaluate fit, color, and quality before placing a larger order. Contact us to discuss the best options for your project.

  • Absolutely. Our website highlights many of our most popular products, but we have access to thousands of additional apparel, gifts, and promotional products. If you're looking for something specific, we'll help you find it.

Artwork & Proofs

  • Yes. We provide complimentary digital proofs before production begins. Most proofs are delivered within 24 hours, allowing you to review your logo, colors, and placement before moving forward.

  • Most digital proofs are completed within 24 hours. If your project requires custom sourcing or multiple product recommendations, we'll keep you informed throughout the process.

  • Absolutely. We'll review your artwork, recommend the best decoration method, and make any adjustments needed to ensure your logo looks its best on every product.

Decoration

  • It depends on the product, your logo, and the look you're trying to achieve. Embroidery is ideal for polos, quarter-zips, hats, and executive apparel, while screen printing is often the best choice for t-shirts and larger-volume orders. We'll recommend the option that delivers the best appearance and value for your project.

  • Yes. We offer laser engraving on a variety of premium drinkware, gifts, awards, and executive products for a clean, professional finish.

  • Yes. Many apparel and gift products can be personalized with individual names, initials, or titles, making them ideal for employee recognition, executive gifts, and onboarding programs.

Ordering

  • Minimum order quantities vary by product. Many embroidered apparel styles begin at six pieces, while hats, drinkware, promotional products, and other items may have different minimums. We'll let you know the requirements for any product you're considering.

  • Most orders are completed in approximately three weeks after artwork approval. Production times may vary depending on product availability, decoration method, and season. If you're working toward a specific deadline, let us know—we'll recommend the best options for your timeline.

  • Rush service may be available depending on product availability and production schedules. Contact us as early as possible, and we'll do everything we can to help meet your deadline.

  • Absolutely. We make reordering simple. Whether you're adding new employees, replenishing inventory, or preparing for another event, we'll help maintain consistency across every order.

Shipping & Delivery

  • Yes. We regularly ship individual orders directly to employees, clients, branch offices, and event attendees throughout the United States.

  • Yes. We serve businesses across the country and can coordinate shipments to a single location or multiple destinations.

  • Yes. Tracking information is provided once your order ships so you can monitor delivery every step of the way.

  • We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.

Company Stores

  • We create a custom online store featuring your approved products and branding. Employees or team members can place orders whenever they need them, while we handle fulfillment and customer support.

  • We create a custom online store featuring your approved products and branding. Employees or team members can place orders whenever they need them, while we handle fulfillment and customer support.

  • Yes. Employees can order directly through your company store, making it easy to outfit new hires, remote employees, and multiple office locations.

  • Absolutely. Company stores can be updated with seasonal products, new apparel styles, special promotions, or additional merchandise whenever needed.

Client Gifting & Programs

  • Yes. We help businesses create thoughtful client gifting programs featuring premium brands and high-quality presentation. Whether you're sending holiday gifts, appreciation gifts, or executive gifts, we'll help you create a memorable experience.

  • Absolutely. We design and manage custom onboarding kits that can include premium apparel, drinkware, branded merchandise, welcome letters, and other items—all packaged and shipped directly to your new employees.

  • Yes. From attendee gifts and speaker apparel to branded merchandise and registration kits, we'll help you create a professional experience that leaves a lasting impression.

Payment

  • We accept major credit cards, ACH payments, and business checks. Purchase orders may also be accepted for approved customers.

  • Yes. We accept purchase orders from many organizations and established business customers. Contact us if you have specific purchasing requirements.

Support

  • Yes. From your first conversation through final delivery, you'll work with a dedicated member of our team who will guide your project, answer questions, and keep everything on track.

  • We stand behind every project. If there's an issue with your order, contact us as soon as possible. We'll review the situation promptly and work with you to make it right.

  • Tell us about your project. We'll recommend the right products, prepare complimentary 24-hour proofs, and guide you through every step.